How does that work?

I received a call today from a gentleman in CA who was starting a lawn fertilizing business. He saw the large variety of spray equipment on our site and wanted to check prices. I asked a few questions, like what type of fertilizer will you be applying and how many gallons of product will you apply at each stop?

He did not know. I explained to him that the answers to these types of questions are critical to the type of fertilizer sprayer we design.

He had obviously gotten pricing from other vendors. How can they possibly provide a product that will meet his needs? The caller immediately saw the validity of the questions. He said he would find the answers and call me back.

I wonder if I should have tried a little harder to sell him a spray rig and if I will hear back from him.

Comments?

Andrew Greess
Spray Equipment Expert
Quality Equipment & Spray

Comments

[Frank Andorka]

Did you ever hear back from this guy? I'm amazed that other vendors wouldn't ask him those questions. That strikes me as a particularly unhelpful — vendors should do more than that.

[Frank Andorka]

Did you ever hear back from this guy? I'm amazed (and a little appalled) that the other vendors wouldn't ask those questions. That strikes me as vendor malfeasance. I'm glad you don't do business that way.